Privacy Policy

Privacy Policy

Effective Date: 2025/1/12

Heykal Creative Agency (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your information.

1. Information We Collect

1.1. We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and any other details you provide when contacting us, subscribing to our newsletter, or filling out forms on our Site.
  • Non-Personal Information: Browser type, IP address, device type, and other technical data collected through cookies and analytics tools.

1.2. We may also collect information about your preferences and interactions with our services to enhance user experience.

2. How We Use Your Information

2.1. We use the information collected to:

  • Provide and improve our services.
  • Respond to your inquiries and communicate with you.
  • Send promotional emails and updates about our services, which you can opt out of any time.
  • Analyze user behavior and trends to improve the functionality of our Site.

2.2. Your information will only be used for the purposes specified at the time of collection unless otherwise agreed.

3. Cookies

3.1. Our Site uses cookies to enhance your experience. Cookies are small text files stored on your device when you visit our Site. They help us understand user behavior, track performance, and customize content.

3.2. Types of cookies we use include:

  • Essential Cookies: Necessary for basic Site functionality.
  • Analytics Cookies: Track user behavior to improve Site performance.
  • Marketing Cookies: Deliver personalized advertisements.

3.3. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect Site functionality.

4. Data Protection

4.1. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.

4.2. Despite our efforts, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.

5. Sharing Your Information

5.1. We do not sell or share your personal information with third parties, except:

  • When required by law.
  • To trusted service providers assisting us in delivering our services (e.g., hosting, analytics).

6. Your Rights

6.1. You have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent for data processing at any time.
  • Complain with a data protection authority if you believe your rights have been violated.

6.2. To exercise these rights, contact us at info@heykeldesigns.com.

7. Children’s Privacy 7.1. Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the data promptly.